Art Schneiderman's Homepage

<body bgcolor="#FFFFFF" text="#000000" link="#993300" vlink="#0000FF" alink="#FF9900"><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td><font face="trebuchet ms,arial,helvetica"> <p align="center"> </p> </font></td></tr></table><table dir="ltr" border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td valign="top"><font face="trebuchet ms,arial,helvetica"> <p align="center"><font face="Optima Medium"> <img src="_derived/index.htm_cmp_blends100_bnr.gif" width="600" height="60" border="0" alt="Arthur M. Schneiderman"></font><p><font color="#000000">Art Schneiderman is an independent consultant on the management of processes. This website tells you about him and his consulting activities and provides online access to his many business publications. It also includes additional discussion of some of the concepts he's developed including the Half-life Method for goal setting and diagnosis and the 7-Steps of Process Management, an integrated approach to process improvement that includes ISO 9000 (a valuable tool for knowledge management), reengineering, performance measurement (metrics), control (SQC and SPC), and Total Quality Management (TQM). Also, he was there when the first balanced scorecard (BSC) was created in 1987 at Analog Devices and later widely promoted by Robert Kaplan and David Norton, so there is a description of its origins and early history, as well as his current thinking on this subject. In the Art of Process Management section, he periodically posts short essays on subjects relating to Process Management.  Links are provided to other directly related sites including the MIT System Dynamics Group.</font> <p><font color="#FF0000">If you are viewing this text, your browser lacks the ability to read frames. Don't worry, you can still enjoy his site.  All the pages can be viewed from the following links.  Please come inside!</font><p align="center"><font size="4"><b>Click here to go to the frameless <a href="AMS.htm">home page</a> or <a href="contents.htm">table of contents</a>.</b></font> <p> </font></td></tr></table><table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td><font face="trebuchet ms,arial,helvetica"> <p style="border-top-style: outset; margin-top: 0; margin-bottom: 0"><b>1999-2006, Arthur M. Schneiderman  All Rights Reserved </p> <p style="margin-top: 0; margin-bottom: 0">Last modified: August 13, 2006</p> </font></td></tr></table></body>