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The Balanced Scorecard

The Balanced Scorecard is a systematic approach for marshalling an organization's limited resources around a manageable set of activities that will assure achievement of its stakeholder's collective aspirations.

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The First Balanced Scorecard
The first balanced scorecard was developed at Analog Devices in 1987 and is still in use today.  You can read about its development and refinement from 1986 through 1992.

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How to Build a Balanced Scorecard.
To successfully create and use a BSC an organization must translate its strategy into the language of its various stakeholders and then identify the critical process improvements that will lead to their satisfaction and delight.  This three-part e-article describes how to do it using a step-by-step process.

 

My other Balanced Scorecard publications on this site:

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Why Balanced Scorecards Fail

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Juggling Balanced Scorecard Metrics

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Must Your Scorecard be Balanced?

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Current thoughts on the subject.

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1999-2006, Arthur M. Schneiderman  All Rights Reserved

Last modified: August 13, 2006